Shipping Policy

Eligible Canadian addresses can receive the Keurig machines, drinks, brewer accessories and spare parts offered by this store. Checkout displays the delivery choices and any charges available for the destination.

From authorization to shipment

We generally need 1–2 business days to prepare an order after payment is authorized. Estimated carrier travel is another 4–6 business days after dispatch. The two periods are calculated separately; weekends and applicable holidays are excluded, and an exact delivery date is not promised.

Tracking and address details

Customers should submit a complete, accurate address. When tracking is issued, carrier scans may not appear immediately and can be affected by weather, high-volume periods or regional service interruptions.

When a parcel needs attention

For a late, damaged, incomplete or apparently missing delivery, write to otagekuzizu28@gmail.com. Include the order number, tracking information and relevant images so we can investigate and explain the available resolution.